
Who really decides what the owner buys?
The vet recommends, the owner pays and the insurer sometimes reimburses. Where vets, owners, insurers and device makers pull apart.
Full answer in the deckIn pet tech the owner buys the product, the vet decides whether it was ever credible, and the insurer decides whether it gets bought again. Clinic consolidation put those decisions in fewer hands, and insurance penetration varies wildly by country. It looks simple from the outside and isn't. Here's what's underneath. We've just refreshed this deck. Get it now and find all the answers.
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In pet tech, the buyer and the prescriber are different species of customer: a clinic decides what is credible, an owner decides what is affordable, and an insurer decides what is repeatable. That is why the deck is cut into these twelve sections.
Six examples. There are 193+ slides in the deck.

The vet recommends, the owner pays and the insurer sometimes reimburses. Where vets, owners, insurers and device makers pull apart.
Full answer in the deck
Trackers, cameras and feeders sell once, then owners stop paying the plan. How pet tech startups usually fail, category by category.
Full answer in the deck
Searches for pet cameras climbed through every lockdown and never went back down again afterwards. We looked at who actually pays.
Full answer in the deck
Most vet professionals now use AI at work, many for clinical notes. Why vet software became the way into clinics, and who sells it.
Full answer in the deck
Litter boxes turned into health monitors that spot problems in cats early. How devices moved from convenience to pet health data.
Full answer in the deck
High upfront prices, monthly plans and vets who distrust alerts slow buying. The eight reasons owners and vets still hold back.
Full answer in the deckPet tech sells to the owner, but a lot of it depends on the vet. The products that keep earning are usually the ones a clinic recommends or an insurer covers, and much of the rest is bought on impulse and used for a few months.
For years, pet tech mostly meant gadgets: smart feeders, cameras, GPS collars sold in stores. Those still sell, but more of the money now runs through insurance, telehealth and clinics, and the vet groups that bought up independent practices decide more of what gets sold.
If you’re building or investing in pet tech, you need to know which subscriptions owners actually keep, why pet insurance takes off in some countries and not others, and how the big vet groups choose their suppliers. We built this deck to give you that picture quickly, without making you piece it together from insurer reports. And because this market can change quickly, we’ll send you the updated version every quarter.
Weeks of reading, cross-checking and dead ends, already done. Here is what you can check for yourself on every page.
A 193+ slide PDF, downloadable right after checkout.
Founders, investors, operators and strategists who need a clear view of the market before they build, invest, partner or reposition.
Technology and services for pet health and care: connected devices, veterinary software and diagnostics, telemedicine, insurance technology and care marketplaces. Pet food, treats and physical retail are out. The first section sets the scope out in full.
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This market is harder to read than it looks. Insurance penetration swings wildly from one country to the next. Here, you'll get the latest numbers on everything that matters.
6 of the 12 sections — Updated today
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All 12 sections — Updated today
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